Return Policy
30-Day Return Window For In- Store Purchases
We offer returns within 30 days of purchase date for eligible deck maintenance items only.
15-Day Return Window For Web Purchase
We offer returns within 15 days of delivery date for eligible deck maintenance items only.
Eligible for Returns
- Deck maintenance products (cleaners, stains, sealers, brushes, applicators)
- Items must be unopened and in original product packaging
Final Sale Items - No Returns or Exchanges
- All wood items are final sale
- All synthetic decking items are final sale
- All discounted items are final sale
Return Conditions
- All returned items must be unopened
- Items must be returned in original product packaging
How to Process a Return
- Contact us within 30 days of purchase date
- Provide your order number and reason for return
- Package items securely in original packaging
- Ship items back using a trackable method
Important Notes
- Customer is responsible for return shipping costs
- Refunds will be processed within 5-7 business days after we receive and inspect returned items
- Items damaged during return shipping will not be eligible for refund
- Original shipping charges are non-refundable
Questions about returns? Contact our customer service team for assistance with your return request.